Hosted Roundtable Discussions: Peer Exchange on Leisure’s Key Performance Drivers

A dynamic blend of rapid insights and interactive discussion. Experts share their insights in concise 3-minute presentations, spotlighting critical success factors for performance in leisure hospitality. Following these spotlight talks, attendees can meet the speakers in roundtable discussions to ask questions and exchange ideas. 

• Future-Proofing Leisure: Balancing Growth, Sustainability and Overtourism 

How to ensure your property meets longer-term growth objectives in terms of environmental sustainability and adaptability to climate events, impact on local economies and communities, overtourism and more. 

• A People Business: Addressing the Human Capital Factor in Leisure Hospitality 

How to attract and retain talent, navigate different cultures, provide staff accommodation and build stronger relationships with local communities. 

• AI: How to Let Tech Handle Tasks, and Humans Create Value 

Where is AI, including agentic systems, delivering measurable gains in performance, efficiency and operational sustainability, while people can focus on service, connection and experience?